Règlement des litiges
Comment nous gérons les désaccords concernant les livrables d'un projet.
Requesting a payout
Your earnings build up in your balance as sales complete and milestones are approved. You can see the balance, and every transaction behind it, in Dashboard → Earnings & Payouts.
How a payout works
Set your payout method
Account Settings → Payout Gateways. Add the details for Stripe, Razorpay, PayPal or bank transfer.
Request a payout
In Earnings & Payouts choose the amount and your method.
We review it
Our team checks each request. It shows as Pending in your list.
It is approved or declined
An approved payout is sent to you and marked Completed. A declined one returns to your balance, and you can ask support why.
Reviews take time
We do not promise a fixed number of hours. Time depends on our review, on your payout method and on your bank. A payout can be held for extra checks if there is a dispute or suspected fraud.
Affiliate earnings
Referral earnings wait in a clearing period before they reach your balance. The length is shown in your Affiliates dashboard. See Affiliate Program.
Common questions
Is there a minimum?
Why was my payout declined?
Still stuck?
Our team reads every message. Include your order or contract number and what you expected to happen.